Procedure for registration
To register for the symposium, participants have to fill in the online registration form on the website www.passivehouse.be. By completing this registration form you signify that you have read and accepted the following terms and conditions.
After registering, you will immediately receive an automatic email in your mailbox. This mail contains a confirmation of your registration and an invoice for your participation with an invitation to pay by bank transfer. The entry fee has to be paid no later than the due date stated on the invoice. Registration will close 5 days prior to the symposium. Please, note that admission to the Symposium is only granted if the payment of the entry fee has been received by the organizers.
Once your payment has been registered, you will receive the official confirmation of your registration in your mailbox. This confirmation email is your entrance ticket to the symposium. Please do remember to bring the print-out of this email with you to the symposium.
If you haven’t received this mail, please contact us via symposium@passivehouse.be
Cancellation & Refund Policy
Cancellations up till two weeks in advance of the symposium will be accepted. We only accept a written cancellation via symposium@passivehouse.be. Full refunds less a €25 administrative charge will be made.
Refund requests made after that time will not be honored, and the participant will be responsible for the fee. Anyone who is registered but cannot attend may send a substitute.
If the symposium is cancelled, the organizer will inform the participants and will refund all the registration fees.
The organization reserves the right to refuse registration if the number of entries exceeds the available places.
Liability
The organization accepts no liability for damage suffered by participants or others, except in cases of gross negligence or willful misconduct.
